Most orders are delivered within 3-5 days if ordered by credit card, depending on the distance from our coastal shipping points. Please allow 7 days during seasonal or other mail delays. It is rare, but if you have not received an order within 10 days, please contact your Post Office and then Specialty Wellness; often packages sit at a local post office and the notice left where you live is lost. Rarely, an email or phone order has not gotten to us, due to internet or phone service problems.
We confirm the receipt of orders by text, phone or email within 24 hours, with text and email the preferred methods.
Attention to Foreign Customers: Regular Air Mail has been very reliable; it usually takes 7 to 14 days for delivery and the cost is $20. For faster service, we use global Priority Mail with Tracking, which takes about 5 to 10 days for delivery and the cost is $35. Any foreign orders returned to us by Customs will be credited back to you (refunded) for the full cost of the product, but not for the shipping costs.